Congratulations are as a way for the recent acquisition of yours of the travel agency you targeted, what is next?
One of the most vital phases of an acquisition is the integration phase, the place where you work to smoothly transition the acquired agency into your world, with as little interruption and strife as possible. From changing window signs and fixed to introducing new policy or even procedures to providing training, you will help facilitate this change. Your commitment to shareholders, customers and staff is communicated through all your actions and plans. You become an ambassador of your respective firm to these new customers and employees.
This report was written as being a source highlight to guide you through the integration process. As integration manager, you are liable for certain itemized jobs as well as the most crucial purpose of ensuring each steps are finished.
The following spots should function as the Acquisition Managers primary focus:
• Human Resources
• ARC/IATAN Unit
II. The following regions should be the Acquisitions Managers second focus:
• Real Estate
• Supplier Relations
• Standard Business Products/ Services
• Outside Sales Representatives (if applicable)
III. Staying Connected
Communication is the true secret to a successful integration. I recommend the following four phase approach to staying connected on a top level with the staff and the many support team members. The interactions must involve all individuals from the announcement belonging to the acquisition through post implementation.
PHRASE 1: General Manager See Acquisition Manager as well as Business Unit Leader.
Duration: Weekly or perhaps until objectives are completed.
Goal: Communicate the complete vision and method for the integration and change.
Reporting: Email to Acquisition Manager and/or Business Leader to recap the decisions.
PHRASE two: Support Group Conference Call.
Duration: Weekly or perhaps until goals have been completed.
Goal: Announce the investment to the support groups and critique due diligence, figure out online resources, set preliminary time frames.
PHRASE three: Weekly Support Group Conference calls.
Duration: During the entire course of the setup.
Goal: Conduct health updates to look at all actions completed, surface different situations, create brand new action items, and determine risks.
Reporting: deliverables were completed by Document, new deliverables, and escalation issues. Consumer Acquisition Agency will provide monthly Acquisition Commentary to business Unit Leader.
PHRASE four: Post-Implementation Support Group Conference Calls.
Duration: Until all implementation goals are completed.
Goal: Review the Detailed Responsibilities checklist to ensure conclusion of all deliverables.
Reporting: Document closure and email on the Acquisition Manager and also Manager of Operations.